The agreement between us

When you place an order on our site, you are entering into an agreement with us. This page explains the terms of that agreement in plain language. By placing an order, you agree to these terms. If you do not agree with these terms, please do not place an order. We have written this page to be clear and fair because we believe that is how business should work.

Placing an order

To place an order, you need to provide accurate information. That includes your name, shipping address, and payment details. You also need to be legally able to enter into a contract, which means you must be of legal age in your jurisdiction. If you are placing an order on behalf of someone else, you confirm that you have the authority to do so.

When you place an order, you will receive an email confirming that we have received it. This email is not a guarantee that your order has been accepted. We reserve the right to refuse or cancel an order for any reason, including if the product is out of stock, if there is an error in the price or description, or if we suspect fraudulent activity. If we cancel your order, we will notify you and issue a full refund.

Pricing and payment

All prices on our site are in US dollars. We reserve the right to change prices at any time, but the price you see at checkout is the price you will be charged. We do not charge hidden fees. The price you see includes the cost of the product and shipping. Duties and customs fees are also included. There are no surprises at checkout.

We accept major payment methods, including credit cards and debit cards. Payment is processed at the time you place your order. If your payment method is declined, your order will not be processed. You will need to provide a different payment method to complete your purchase. We use secure technology to protect your payment information. We do not store your full payment details on our servers.

Shipping and delivery

We ship worldwide. Processing takes 1 to 3 business days, and delivery usually takes 6 to 12 business days after shipping. These are estimates, not guarantees. We are not responsible for delays caused by carriers, customs, or events outside our control. We will provide tracking information so you can follow your package. If your package is lost or damaged in transit, we will make it right under our Shipping Policy.

Returns and refunds

We offer 60-day returns from the day your order arrives. If you are not happy with your purchase, you can return it under our Refund Policy. Refunds are processed within 5 to 10 business days after the return arrives at our warehouse. We do not charge restocking fees. We do not require a receipt beyond your order number. We want the process to be as easy as possible for you.

Product information

We do our best to describe our products accurately. That includes the scent, the size, the ingredients, and how to use the product. However, we cannot guarantee that every description is perfect. If you have a question about a product, please reach out through our Contact Us page before placing an order. We would rather answer your question than have you be disappointed.

Please note that our products are for personal and household use. They are not intended for commercial use or resale. If you have a special use case in mind, reach out to us and we can talk about it.

Limitation of liability

We are responsible for getting your order to you in good condition. We are not responsible for anything beyond that. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or your inability to use them. This includes things like lost profits, lost time, or damage to property. Our total liability for any claim related to an order is limited to the amount you paid for that order.

We provide our products as-is. We do not make any warranties beyond what is required by law. We do not guarantee that our products will meet your specific needs or that they will be free from defects. We do our best to provide high-quality products, but we cannot guarantee perfection.

Governing terms

These terms are governed by the laws of the state where our business is registered, without regard to conflict of law principles. If any part of these terms is found to be invalid or unenforceable, the rest of the terms will remain in effect. Our failure to enforce any part of these terms does not waive our right to enforce it later.

We may update these terms from time to time. When we do, we will post the updated terms on this page. Your continued use of our site after we post changes means you accept the updated terms. We encourage you to review this page periodically.

Contact us

If you have questions about these Terms of Purchase, please reach out through our Contact Us page. We are happy to explain anything that is unclear. We believe in clear communication and fair terms, and we want you to feel confident shopping with us. Thank you for your business.